Digital Coupon FAQs

What are Digital Coupons?

Digital Coupons are offers that load directly to your Club Card. No clipping required! And they redeem automatically at the register when you purchase the qualifying item(s).

What is our Digital Coupon Policy?

In order to participate in our Digital Coupon program, customers must have a registered online account with an active, 12 digit Club Card.

Digital coupons are deducted from a customer’s total purchase prior to paper coupons or any other promotional discounts. Coupons cannot be added or removed once the Club Card has been scanned.

  • Limit one (1) use per digital coupon per customer transaction.
  • Digital coupons can be combined with paper manufacturer’s coupons on the purchase of a single item.
  • Digital coupons cannot be doubled.
  • A limit of 150 coupons can be loaded per Club Card at any time.
  • Digital reproductions of offers will not be accepted (such as using a mobile application to reproduce an image of an offer/coupon).

The store manager has the right to accept, decline or limit the use of any digital coupon or offer.

 

During registration, I’m receiving an error message stating that my email address is already registered. What do I do?

  • If you have already created an account online previously, but can’t remember the password, simply select Forgot My Password and enter your email address. You’ll receive a password reset email shortly that will allow you to update your password.
  • If you have not created an account previously, please contact us for assistance. Please allow up to 48 hours for us to research your account.

 

What if the website is not accepting my Club Card number?

  • There are multiple reasons why this could happen. Make sure you entered the entire 12 digit Club Card number with no spaces or dashes. It’s also possible that your Club Card could be linked with another online account. Please contact us here for further assistance.
What is required to load and redeem Digital Coupons?

To download digital coupons, you just need to create an account on BrooklynHarvestMarkets.com with your 12 digit Club Card.

If you do not have a Club Card, please visit the customer service counter of your local Brooklyn Harvest store.

 

How do Digital Coupons work?
  1. Sign in or Register to get started
  2. Browse our selection of Digital Coupons
  3. Select and Download your Coupons
  4. Redeem your Digital Coupons when you present your Club Card at checkout
How many Digital Coupons can I load to my Club Card?

A limit of 150 coupons per household can be loaded at one time.

How long are coupons available?

Coupon start and end dates vary based on the offer. Each coupon shows the corresponding expiration date.

What happens to Digital Coupons on my account once they have been redeemed?

Once a coupon has been redeemed, it will no longer be visible on the Digital Coupons or My Coupons page. This also applies for digital coupons that have expired.

What do I do if my store does not carry the product for which I have a Digital Coupon?

Product availability varies by location and a product being in-stock cannot be guaranteed.

A Digital Coupon would not redeem at checkout. What do I do?

Occasionally this may happen for a variety of reasons. If you notice this while you are at the register, please ask the cashier for assistance or contact us. Please provide the 12 digit Club Card number being used, the UPC of the product and amount that was purchased.